% of Customers will vouch for your service ?
% of Customers will recommend your service ?
% of Customers will pay you within agreed/reasonable period ?
High
Medium
Low
avg
% of employees who have been working with you for over 2 years ?
% of employees who will recommend your employment to your friends ?
% Of employees who have more than average productivity ?
avg
% of Projects with correct effort estimation
% of profit making projects
% of projects making expected profit
avg